Introduction
Ashley Madison is a well-known dating website. For users who wish to discontinue using its services, it’s essential to know how to properly delete their account.
Options for Deleting Your Account
There are two main options: deactivating the account, which hides it from search results and public view but allows for future reactivation, and deleting the account, which permanently erases your profile, messages, photos, and usage history.
Deactivate Your Account
- Login: Go to the Ashley Madison website and log in.
- Manage Profile: Find this tab at the top of the page.
- Delete Profile: Located in the left-hand menu.
- Deactivate Your Profile: Select this option and provide a reason.
Note: Deactivated accounts retain data, which can be a privacy concern. By taking this approach, you have the option to conceal your profile from other users, retain any existing credits, and conveniently reactivate your account if you choose to return within a year.
Permanently Delete Your Account(Desktop or Mobile Web)
- Login: Access your account on the Ashley Madison website.
- Manage Profile: Located at the top of the page.
- Delete Profile: In the menu on the left.
- Delete Your Profile: Choose this for complete deletion.
- Confirmation: Confirm the action in the pop-up window.
It can take up to 48 hours for the deletion process to complete.
Deletion on iOS
- Open the App: Tap on the Ashley Madison app.
- Settings: Tap on the three horizontal lines in the top-left corner, then select ‘Settings’.
- Account: Choose ‘Account’ from the settings menu.
- Full Deletion: At the bottom of the screen, select ‘Full Deletion’.
- Confirm: Follow the prompts to confirm deletion.
Deletion on Android
- Open the App: Launch the Ashley Madison app.
- Settings: Tap the three horizontal lines in the top-left corner, then select ‘Settings’.
- Account Information: Choose ‘Account Information’ from the settings.
- Delete Account: Scroll down and select ‘Delete Account’.
- Confirm: Follow the steps to confirm the deletion of your account.
Additional Considerations
Completing a full deletion of your account/profile will ensure the following actions are taken:
- Your profile will be eliminated from search results.
- Your profile will be completely removed from the Ashley Madison website.
- All your messages, whether sent or received, will be deleted.
- Any record of your usage history and personal information held on our site will be erased.
- All your uploaded photos will be removed.
- Any remaining credits in your account will be forfeited.
- Subscription Cancellation: Remember, deleting your account doesn’t cancel any subscriptions. Manage subscriptions separately.
- Legal Email Request: For a more formal approach, consider sending a legal email request for deletion.
- Customer Support: Contact Ashley Madison’s customer support for assistance with account issues.
Troubleshooting Common Issues
If you’re having trouble, ensure you’re following the steps correctly for your device type. For persistent problems, reach out to customer service.
Conclusion
Whether you’re using a desktop, iOS, or Android device, deleting your Ashley Madison account involves straightforward steps. Choose between deactivation and deletion based on your needs, and always be mindful of your digital privacy and security.
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I am Linda Bunnell, freelancer and Relationship Expert.
